Connect device to the internet
Here's how to reliably connect your smartphone or tablet to the internet, and what works without a connection.
The POS app continuously sends orders, payments, and shift data via the internet. This ensures that all devices in your business see the same information. A stable connection is therefore essential.
Setting up Wi-Fi
iOS – Open the Settings app, tap on Wi-Fi, turn it on and select your network. Enter the password.
Android – Open Settings and the Wi-Fi section, which, depending on the manufacturer, may be under Network & Internet or Connections. Select your network and enter the password.
Allow the device to join the network automatically, then it will be connected again immediately after a restart.
Mobile communications as an alternative
The POS system also works via mobile data, for example in food trucks, at festivals, or when the Wi-Fi is down. The device requires a SIM card with a data plan or a hotspot for this. However, the POS system can only access receipt printers on the same local network. If it's running over mobile data, the printing is handled by the central printing unit in the hub via Wi-Fi.
What happens without the internet?
If the connection drops, the bar at the top of the screen turns red. Ordering and cash payments continue; the app will send everything as soon as the connection is restored. However, the following functions require internet access: starting and ending shift , card payments, logging in, and changing restaurants.
Place the router centrally, close off wireless dead zones with repeaters or a mesh system, and separate the guest Wi-Fi from your POS network.