Connecting an Apple device to the internet

The POS app continuously synchronizes orders, invoices, and shift data via the internet. A stable connection is therefore essential.

Setting up Wi-Fi

On your iPhone or iPad, open the Settings app and tap Wi-Fi. Turn on the switch, select your network, and enter the password. A checkmark next to the network name confirms the connection. Tap the (i) next to the name to enable Auto-Join, so the device reconnects automatically after a restart.

Mobile communications as an alternative

The POS system also works via mobile data—practical for food trucks, events, or in case of a Wi-Fi outage. iPads require a cellular model with a data plan; alternatively, you can share an iPhone's network via a personal hotspot. However, network receipt printers can only reach the devices on the same local network. If the POS system is running over cellular data, the Service Hub (manual/introduction) on the Wi-Fi network acts as a print hub.

What happens without the internet?

Orders and invoices can be processed offline for a short time; the data is stored locally and synchronized as soon as a connection is re-established. The TSE signature, however, is only generated on the server: Without a connection, the app prints a receipt with a download QR code instead of the TSE signature QR code after a short wait. Internet access is required for Web Desk, real-time synchronization across multiple devices, and card payments.

Detailed instructions can be found at Apple under Establish a Wi-Fi connection on your iPhone or iPad.