The POS app in short videos
17 short video guides show you step by step how to use the Servire POS app on the iPad: from your first shift through ordering and checkout to closing the till. Each video takes about a minute and comes with a handbook article to read along.
The videos are narrated in German. Every video page has the steps in English.
Basics
Getting started: a full day at the till and quick checkout at the counter.
1:43 minGetting started with the POS app
A full day at the till in under two minutes: start a shift, pick a table, take the order, check out and close the shift with the Z report.
0:55 minQuick checkout at the counter
Order and take payment without a table plan: tap items, adjust quantities, choose the payment method, done. Ideal for cafés, snack bars and bars.
Ordering
Extras and notes, courses and to-go orders.
1:07 minOrders with extras, notes and surcharges
How to take items with required options, add extras, write a note for the kitchen and charge a custom surcharge.
1:02 minManage and call courses
Starter right away, main course on call: with courses you decide when the kitchen prepares what.
0:58 minTo-go orders with pickup numbers
Check out to-go orders without a table: if pickup numbers are switched on in the Web desk, the order gets a pickup number and you call the guest as soon as it is ready.
Checkout
Split bills, tips, discounts, vouchers, tabs and cancellations.
0:56 minSplit the bill and pay separately
Check out only one guest's items and pay the rest with another payment method, for example cash and card.
1:00 minRecord tips and change
The guest rounds up and pays with a large note: enter the tip and the POS shows you the change.
1:02 minSell and redeem vouchers
Sell and print a voucher at the POS, then redeem it later at checkout. Any remaining balance is kept for the next visit.
1:02 minGive discounts
Apply a fixed discount or a custom reduction to the whole bill, or both together.
0:52 minCancel items before and after payment
Cancel an item before the table pays and create a cancellation invoice for a receipt that has already been paid.
0:56 minPut it on a tab
Regulars pay later: put the table on a named tab and settle it later from the order list.
Tables and guests
Reservations, walk-ins and parties at the table.
1:01 minCreate reservations at the POS
Enter reservations right at the POS and seat guests without a booking as walk-ins. Reservations are part of the Max plan.
1:05 minSplit parties, merge them and move tables
Separate bills at one table, merged again, or moved to another table: how to manage parties in the POS app.
Shift and till
Time tracking, cash book, server wallet and closing the till.
0:44 minClock in and out at the POS
Track working time right at the POS: clock in, start and end breaks, clock out. Time tracking is part of the Max plan.
0:48 minCash book: record expenses
Paid for something in cash from the till? It belongs in the cash book. How to record an expense with category, amount and note.
0:48 minServer wallet: opening float and settlement
Each server settles their own cash: start with change as the opening float and enter the counted amount at the end.
0:57 minClosing the till at the end of the shift
Cash count, cash removal and shift summary: how to close the shift. The POS creates the Z report by itself.
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