Card payment directly at the device (Tap to Pay)
Accept cards contactlessly directly on your iPhone or Android smartphone, without needing your own card reader.
With Tap to Pay, your smartphone becomes a card terminal. The customer holds their card, smartphone, or watch against the back of your device, and the payment is contactless. No additional hardware is required.
Prerequisite: Your restaurant has connected Stripe or SumUp in Web desk : Connect payment provider. iPhone: iPhone XS or later with the latest iOS and device passcode; Tap to Pay is not available on iPad. Android: only with Stripe, Android 13 or later, with NFC and developer options disabled. For Stripe, only employees with the permission Allowed to set up payment providers (SumUp, Stripe, PayPal) may enable this. Tap to Pay is not available with PayPal.
Turn on Tap to Pay
Turn on the switch: The easiest way is in the device assistant on the Card Payments page. Or open Settings → Payment Providers and turn on the switch for your provider's card in the Tap to Pay section.
The first time you use it, you'll accept the terms of service and allow location access. This only needs to be done once per device. On Android, Servire Tap to Pay will then connect automatically so the first user doesn't have to wait; you can initiate this connection yourself using Connect/Verify Reader.
What the switch shows
Available on this device: The device supports Tap to Pay, it is not yet turned on.
Active on this device: Card payments are processed directly on the device.
Disabled on this device: set up, but switched off. Other devices remain unaffected.
Not available on this device: The device does not meet the requirements.
Tap to Pay or card reader
With Stripe, Tap to Pay takes priority. If you deactivate it, the device will collect payments via the selected card reader; the line below the switch indicates which method is currently active. If Tap to Pay is deactivated and no reader is selected, this device cannot collect payments with Stripe. With SumUp, you collect payments via a SumUp reader without Tap to Pay: Register and remove card readers.
In the service
When processing payments, select the card payment method: Pay by card. The guest holds their card or smartphone flat against the back of your device. Cards that require insertion with a PIN are not compatible with Tap to Pay; in this case, the guest pays at the card reader, with a different card, or in cash.
If activation fails, the app will state the reason, such as a missing device code, NFC disabled, or developer options enabled. If that doesn't help, write to support@servire.de.