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Setup

Connect receipt printer to server

Here's how to add your Epson receipt printer to the POS app.

Once your printer is physically connected (see Connecting a receipt printer physically ), add it to the POS app. Servire automatically detects receipt printers: Epson devices on the network, via Bluetooth and USB; network printers from other manufacturers (such as Sunmi, Star Micronics, Citizen, or Bixolon) via their service announcement and the ESC/POS port 9100. You usually don't need to type in addresses—and if the search comes up empty, you can also use the IP address.

Same network

The iPhone/iPad and printer must be on the same Wi-Fi network for the app to find the printer. For Bluetooth printers, it is sufficient for the printer to be switched on and within range.

Add printer to the POS app

1. Open settings

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1. Open settings

In the Servire POS app, open the menu and tap on Settings.

2. Select printer

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2. Select printer

In the settings, tap on the Printer entry.

3. Add printer

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3. Add printer

Tap Add Printer (plus icon in the top right corner). The app will automatically search for printers and, after a few seconds, display all found printers with their IP and MAC addresses. Select your printer, confirm the model series (e.g., TM-m30, TM-T88), and enter a name such as Counter, Kitchen, or Bar. Save. Done.

Test connection

After adding the printer, it appears in the printer list. Tapping the entry opens it for editing—and there you'll find the Test Print option. Run a test print: If the receipt prints cleanly, the address, paper width, and character set are correct. Pay attention to umlauts, the Euro symbol, and the QR code.

Multiple printers

You can add as many printers as you like—for example, one each for the counter, kitchen, and bar. You can configure which items are printed in which area under "Configure receipt printers."

What to do if the printer cannot be found?

  • Check network: The iPhone/iPad and printer must be on the same Wi-Fi network. For cellular networks, the Server Hub can be used as a print hub. - Restart printer: Turn the printer off, wait 10 seconds, then turn it back on. - Print self-test: While turning on the printer, hold down the paper feed button. The printer will print a self-test with its IP address. If it shows an IP address like 192.168.xx, the printer is on the network. - Add via IP: If the results list is empty, tap Add printer via IP at the bottom and enter the address from the self-test. This is the reliable method in networks where devices must not be able to see each other (client isolation). - Check connection type: Only Epson devices are supported via Bluetooth and USB. Printers from other manufacturers must be connected to the network (LAN or Wi-Fi).
Connect receipt printer to server: Servire Handbook | Servire