Setup
Configure receipt printer
Print jobs, cash drawer, paper width and other printer settings
After you have physically connected your printer and linked it to the POS app, adjust its settings: which receipts it receives and whether it opens a cash drawer. You can find the configuration under Settings → Printers → Select Printer.
Set up print jobs
In the Print Jobs section, you'll see all the item groups on your menu. Select the groups you want to print on this printer. A group can be on multiple printers—for example, a pizza order can be printed simultaneously in the kitchen and at the counter. A typical setup is: counter for bills, interim bills, and end-of-day closing; kitchen for food; and bar for drinks.
Article group strategy
Organize your menu items into groups that correspond to your printer assignments. For example: Appetizers, main courses, and desserts should print on the kitchen printer. Alcoholic and non-alcoholic drinks should print on the bar printer.
Automatically open cash drawer
If a cash drawer is connected to your printer via the cash drawer cable, activate the Open Cash Drawer option in the printer settings. The trigger is linked to the receipt printing, not the payment method: The drawer opens with every receipt or deposit slip printed by this device—for cash, card, and vouchers alike. If no receipt is printed for a cash payment, the drawer remains closed. Cash drawer control is not available in the Android app.
Manage paper width and printer
For Epson devices, the paper width is automatically set according to the model series when adding a printer; for network printers from other manufacturers, you select it yourself during setup (58 or 80 mm). In the printer list, tap a printer to change its name, series, paper width, cash drawer, and print jobs. Remove it using the trash can icon. Then check the print jobs of the remaining printers to ensure no product group is left without a printer.