Service
Add or deduct deposit on billing
Add the deposit item directly to the checkout sheet — for example, a subsequent deposit for glass bottles or a deposit deduction upon return.
Deposits are usually automatically added to the order in Servire (via items on the menu that require a deposit). If a deposit item is forgotten or needs to be deducted spontaneously, add it directly to the billing sheet—without going through the menu.
Add deposit
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Step 1
On the summary screen, tap the three-dot menu in the upper right corner. In the menu, you'll find "Deduct deposit"—however, depending on your setup, you can also add deposit via the same submenu.
The submenu displays the deposit items configured in the web interface (e.g., €0.25 glass bottle, €1.50 glass jar, €3.00 crate). Tap the relevant item and quantity—the value will be added to or subtracted from the receipt total.
Deposits are shown separately from food and drinks on the receipt — guests can clearly see the item and are not surprised by missing or excessively high deposit amounts.
Deposits are exempt from VAT in Germany (deposit return system). Servire books deposit items separately accordingly, preventing deposit amounts from being accidentally charged with 19% VAT.