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Output cannot be saved

How to remove the block when the cash balance is negative

When saving an expense in the cash register app's ledger, a "Note" dialog may appear stating "The cash balance must not be negative." The transaction will then not be recorded. The expense amount is higher than the cash balance shown in the register.

When the test takes effect

The check is performed only on expenditures, not on receipts, and only if the cash book is active. You can find the "Cash book active" switch in the web desk under Settings › Restaurant › Cash book & Service POS. Before the check, the POS app downloads the cash balance fresh from the server. You also need an internet connection and an ongoing shift to save the data.

If the service cash register is active and the "Also post to service cash register" option is deactivated, the system deducts the starting amounts of all active service cash registers from the cash balance. This allows the block to take effect even if the cash balance appears higher.

This is how you save the booking

In the account overview, open the "Total Cash Balance" card; it only appears with "Access to Cash Book" permission. If money is missing from the cash register, first record the actual inflow in the daily view under "Receipts," for example, using the category "Bank Withdrawal (Bank → Cash)" or "Private Deposit."

Second report: Not enough money

If "Also post to service cash register" is enabled, the system additionally checks your own service cash register. If its balance is insufficient, "Not enough money" will appear with the text "The amount exceeds the current balance in the service cash register." Disable this option if the money is coming from the main cash register.

Output cannot be saved – Servire Handbook | Servire