Sell ​​and redeem vouchers

Sell ​​voucher

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Step 1

On the table plan, tap the action menu in the bottom right corner and select voucher sale.

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Step 2

Choose voucher value (€10, €25, €50, €100, €150, €200 or custom), validity (1, 2, 3, 5, 10 years or custom), voucher type (multi-purpose or single-purpose) and payment method with which the voucher is purchased.

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The code is generated automatically, for example, ypkwwejyd. Alternatively, you can scan an existing code or enter it manually using the button with the three dots in the upper right corner. Before the sale, you select how the buyer receives their receipt in the Receipt section: printer, QR code, or email. Email delivery requires a Servire Solo subscription or higher. With the default printer setting, the invoice and voucher receipt are printed automatically after the sale is complete.

Multipurpose or single-purpose

A multi-purpose voucher can be redeemed for anything in the restaurant (food, drinks, and more). VAT is only calculated upon redemption. A single-purpose voucher is only valid for a specific VAT rate or product type—the VAT is recorded immediately upon sale and reported to the tax office. You should consult your tax advisor to determine which type of voucher you choose.

redeem voucher

When processing an order, select "Voucher" as the payment method on the summary screen. The redemption dialog will open: Scan the code using a QR scanner or enter it manually. The app checks the validity and balance and deducts the amount from the invoice—if there is a remaining balance, the voucher remains active; otherwise, it is marked as used.