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Sell ​​and redeem vouchers

Issue your own vouchers and redeem them when paying — with auto-code, validity period and multi-purpose/single-purpose option.

Gift vouchers are a popular present — and for restaurants, they represent interest-free advance payment. Servire offers both: a sold voucher is recorded with its code, value, and validity period, and when redeemed, it is accepted directly as a payment method on the summary screen.

Sell ​​voucher

Step 1

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Step 1

On the table plan, tap the action menu in the bottom right corner and select voucher sale.

Step 2

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Step 2

Choose voucher value (€10, €25, €50, €100, €150, €200 or custom), validity (1, 2, 3, 5, 10 years or custom), voucher type (multi-purpose or single-purpose) and payment method with which the voucher is purchased.

The code is generated automatically (e.g., ypkwwejyd) — you can manually edit it if you want to assign your own codes. Use the printer icon in the upper right corner to print the voucher receipt with all the necessary information for handing it to the buyer.

Multi-purpose vs. single-purpose voucher

A multi-purpose voucher can be redeemed for anything in the restaurant (food, drinks, and more). VAT is only calculated upon redemption. A single-purpose voucher is only valid for a specific VAT rate or product type—the VAT is recorded immediately upon sale and reported to the tax office. You should consult your tax advisor to determine which type of voucher you choose.

redeem voucher

When processing an order, select "Voucher" as the payment method on the summary screen. The redemption dialog will open: Scan the code using a QR scanner (camera icon) or enter it manually. The app checks the validity and balance and deducts the amount from the invoice—if there is a remaining balance, the voucher remains active; otherwise, it is marked as used.

For very high voucher values ​​(gift vouchers over €100), a nicely printed voucher receipt is worthwhile—the print background with logo can be customized in the web interface. Receipts can also be reprinted retroactively from the list of sold vouchers (Print → Filter → Vouchers).

Sold vouchers appear as a separate section in the shift activity list and the Z-report. Redeemed vouchers are recorded as payments received for the corresponding order.