Service
Onboarding tour / First steps
After registration, a short slide tour guides you through the most important basics of the POS app.
After registration, the POS app greets you with a short introductory tour. There's no video; you scroll through several slides yourself, each with a symbol, title, brief explanation, and a tip. Topics include the interaction between the POS app, web desk, and hub, everyday tasks at the counter, and tax compliance.
When the tour will be released
The tour is only triggered once: immediately after successful registration of a new account. Those who log in later or connect to another restaurant will not see it again. The completion is saved to the account—therefore, it will not start a second time, even on a second device.
Browse through the tour
Clicking "Next" takes you to the next slide, and clicking "Let's go" concludes the tour. One slide asks how you heard about us—this information is mandatory; you can only proceed after answering it. If the counter view is available, you can also select your preferred workflow. Clicking "Skip" allows you to end the tour prematurely; this button is hidden on the mandatory slide and the final slide.
Once completed, the tour cannot be accessed again—there is no option for this in the settings. For more in-depth topics such as cancellations, TSE (Technical Security Equipment), or the service checkout, please refer to the individual manual articles.