Service
Pay later
Marking the order as "pay later" – the table becomes free, but the order remains open. Typical for regulars who like to keep their order.
If a guest wants to leave the table but cannot or does not want to pay yet (for example, a regular customer with an outstanding bill, a conference attendee, or a hotel guest), mark the order as "Pay later." The table will then be free for other guests, and the order will remain open in the system until it is paid.
Parking order
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Step 1
Open the order, tap the party's three-dot menu and select Pay Later.
You acknowledge a notification that the party will be removed from the current shift and will not be billed. Afterwards, the order disappears from the table and the table is free again.
Bill later
You can find parked orders in the order list (list icon in the top right corner of the table plan). They are listed in a separate section, "Open Orders," below the orders for the current shift. Each line is labeled "Open Order from" and the date. This section only appears if there are parked orders. Tap on the entry and pay as usual using the euro icon.
For regular customers who pay their bills regularly, note their name in the party name (for example, "Müller") — this will make it easier to find their order later.
Parked orders do not block the end of the shift, as they are removed from the shift when parked. Instead, open, regularly processed orders and pending SumUp refunds do block the shift.