Add order notes – Servire Handbook

Some requests don't fit into any of the options: "no ice cream please," "extra sauce on the side," "a child's fork for the little one." Order notes capture such comments in free-form language—they appear directly below the item on the kitchen receipt.

Note when ordering

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Step 1

Tapping on an article with variants opens the details dialog. Tap + Note at the top — a text field will appear where you can type freely.

Edit note later

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Step 1

In the order view, tap on the item — the item details sheet will open with all notes, variants, and history. You can add to or change existing notes here.

Recurring notes can be set up as templates (Web Desk → Settings → Order Notes). This is useful for "medium rare," "medium," and "well-done" — they can then be selected with a tap when ordering instead of having to type each time.

Notes are printed in bold below the item on the kitchen order slip—clearly visible to the cooks. They are not printed on the guest receipt; an internal note remains internal.