Service
Deposit refund
We accept returnable bottles, glasses or crates — always as a cash payment, without table restrictions.
When a guest returns deposit bottles or reusable glasses, this is processed as a separate transaction in the POS app, rather than as part of a regular order. The advantage: no table assignment and quick payment at the register.
Workflow
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Step 1
On the table plan, tap the action menu in the bottom right corner and select deposit return.
In the deposit return dialog, you select the quantity for each deposit item, for example, three glass bottles and one crate. The refund amount is calculated automatically. Deposit refunds are always issued in cash; no other payment method is available. You can also activate the "Print Receipt" option. Confirm the process by clicking the button that displays the amount and the message "Deposit paid out in cash."
You must first define the available deposit items in the web interface under "Menu". If no deposit item is entered there, the selection will remain empty and no deposit can be returned.
Returned deposits appear as a negative entry in the Z-report. Since payment is made in cash, the cash balance decreases accordingly—important for the cash book.