Service
Deposit refund
Accepting deposit bottles, jars or crates — as a cash payment or credit, without table restrictions.
When a guest returns deposit bottles or reusable glasses, this is handled via a separate workflow in Servire—not through a regular order. The advantages: no table assignment, faster cash payout, and TSE-compliant logging.
Workflow
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Step 1
On the table plan, tap the action menu in the bottom right corner and select deposit return.
In the deposit return dialog, select the quantity for each deposit item (e.g., 3 x 0.5 l glass bottles, 1 x crate). The app automatically calculates the refund amount. Choose your preferred payment method (cash or credit to your next bill) and confirm with "Done".
Deposit items are created by the owner in the web portal. Common deposit values (e.g., €0.25, €1.50, €3.00 for crates) are available as quick picks.
Deposit refunds appear as a negative entry in the Z-report. Cash payouts reduce the cash balance accordingly—important for the cash book.