Introduction

What is Servire?

Servire is a modern point-of-sale system optimized for the hospitality industry. Instead of a large, stationary terminal, you use handy Apple devices (iPhone and iPad) as your cash register. These devices are state-of-the-art, readily available at affordable prices, and offer flexible deployment options. You can set up Servire independently and manage it conveniently via the web portal (desk.servire.de).

Servire consists of three coordinated building blocks that synchronize with each other in real time.

The three building blocks of Servire

1. Cash register app (iOS)

The POS app for iPhone and iPad is the essential tool for service staff. Servers use it to take orders, print receipts, split bills, process cash or card payments, and close their shifts. Table plans, menus, and items are managed centrally in the web portal and are immediately available in the app.

2. Web desk (desk.service.de)

With the Web Desk, you can manage your business in your browser — anytime, anywhere. Here you can maintain menus, table plans and master data, manage employees and permissions, analyze statistics on sales, occupancy and top dishes, and export data for the tax office (DSFinV-K, DATEV).

3. Servire Hub (hub.servire.de)

The Server Hub extends your POS system with additional modules for the kitchen, bar, and customer service. You can use it directly in your browser or download it as an app for Windows, macOS, Linux, and Android. The Hub includes five modules:

• Kitchen monitor — a paperless order display on a screen in the kitchen, replacing paper orders.

• Customer display — clearly shows orders and prices at the counter.

• Digital menu — for TV or tablet in the dining area, with pictures and descriptions.

• Print hub — consolidates all orders via a central device, allowing iPhones and iPads to print using cellular data.

• Digital receipts via QR code — guests scan a code and view their receipt in their browser.

Note: Web desk and Hub are available in every plan. Certain features, such as email invoice sending or e-invoicing, are reserved for the Pro plan.

Requirements for the use of Servire

Internet

You need a wireless internet connection, usually via a Wi-Fi router. The POS app can be used offline for short outages, but requires internet access for continuous operation, as well as for Web Desk and Hub.

POS app (iOS / iPadOS)

The POS app requires iOS 17 / iPadOS 17 or later. It supports iPhone XS or SE (2nd generation) and later, iPad (6th generation and later), iPad Air (3rd generation and later), and iPad mini (5th generation and later). You also need at least one network-enabled receipt printer (ESC/POS standard, e.g., Epson, Star Micronics, Bixolon).

Web desk

A modern internet browser (Chrome, Safari, Firefox, Edge) on PC, Mac or tablet.

Server Hub (optional)

The hub runs in a browser or as an app on Windows, macOS, Linux, and Android. A tablet or smart TV with a browser is suitable for the kitchen monitor or digital menu. Any device on the same network as the printer will work with the print hub.