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Manage discounts

Here's how to set discounts in percent or euros — regular customer discount, staff discount, seasonal promotions.

What are the discounts for?

With discounts (internally also rebates), you give guests a fixed price reduction—as a percentage value on the entire bill or individual items, or as a euro amount to deduct. Examples: loyalty discount, staff discount, or a promotion like €5 off orders of €30 or more.

Create new discount

Open Settings → Restaurant → Discounts and tap the plus symbol. Enter: a freely selectable name, the value as a percentage or in euros, optionally excluded product groups, and the Active switch, which determines whether the discount can be selected in the POS app.

Dialog 'Create new discount' with input fields for name, value in percent, toggle for percent or euros, and selection of excluded product groups.
Dialog 'Create new discount' with input fields for name, value in percent, toggle for percent or euros, and selection of excluded product groups.

When processing payments, tap the percent symbol in the POS app and select the discount. It applies to the entire order or to individual items. Items from excluded categories always remain without a discount. You control whether an employee is authorized to grant discounts via the Allowed to Grant Discounts permission for each employee.

Sort the discounts using drag & drop in the overview. Inactive discounts do not appear in the selection, but remain in the system — useful for seasonal promotions that you can reactivate later.

Each discount booking is shown on the receipt (original price, discount amount, final price) and logged in the TSE.

Manage discounts: Servire Handbook | Servire