Settings
Login details and personal data
This is how you maintain your profile, change your email and password, set your profile picture and delete your account if necessary.
In the Service Web Desk, you can manage all your personal data under Settings → Account: your login details for the Web Desk and POS app, your profile picture, your name, and your address. Your name is printed on receipts in the POS app as the operator – important for tax audits.
Change email and password
To change your email address, enter your new address and your current password. The change will take effect immediately; you will not receive a confirmation email. Afterward, you will only need to log in with your new address. System emails regarding subscriptions, TSE (Technical Security Equipment), and security will also be sent to this address. To change your password, enter your current password and then your new password. A minimum of twelve characters, including letters, numbers, and special characters, is recommended.
If you no longer know your current password, the only solution is to use the Forgot your password function on the login page. The system will then send you a reset link via email.
Profile picture, data and language
In the Profile section, you upload a picture; it must be at least 200 × 200 pixels. Common image formats are accepted. You can remove the image using the × icon. Below that, you enter your First and Last Name and your Address—this information is only required once for all restaurants to which your account is assigned. Under Language, you can change the display language of the web interface, for example, to German or English.
Delete account
At the bottom of the page you will find Delete Account. This step is final; for security, please confirm it with your email address. All active subscriptions must be canceled beforehand. Restaurants you created that never had a subscription will also be deleted; restaurants with a subscription history will be retained due to the ten-year retention requirement.