Resubmit failed TSE transactions
Check for pending signatures and restart the submission.
Open Web desk → Settings → TSE → Failed transactions. You need an active subscription and a configured TSE. A red counter indicates pending transactions.
Check status
Identifying open processes
If All transactions synchronized, no action is required. Otherwise, the table displays the date, table, and amount of the affected transactions, with the most recent first.
Up to 100 entries are displayed. Transactions prior to TSE activation are not included in this list.
Resend
The refresh icon for a row re-signs the process for that specific transaction. Repeat All starts the re-signing process for all displayed open cases. Wait for the confirmation message and then check the list.
Related bookings can be processed together. Therefore, the reported number does not necessarily have to match the number of table rows. If errors persist, please contact support.
Processes that can no longer be signed are displayed separately as final failures. They cannot be restarted and remain documented as failures in the audit records.