Skip to content
Servire: The POS system for your hospitality business
Get started

Set up online voucher sales

How to set up online voucher sales

Online voucher sales are part of the Max tariff, which has been announced but is not yet available for booking. If the button for online sales is missing in the voucher management section, this is the reason, and not a setting.

Guests can purchase vouchers online. Navigate to Vouchers in the web interface and click on "Online Sales": The "Online Voucher Sales" page will open.

Voucher section in the web desk
Voucher section in the web desk

Set up online payments

At the very top is the Online Payments card. It displays Ready, Not Ready, or No Provider. If it says Ready, the card also indicates which provider the payments are processed through—Stripe and SumUp are possible. As long as it doesn't show Ready, the settings remain locked; the card then states the reason: no provider selected, provider not yet fully connected, or lack of authorization for online payments.

You don't configure the provider here, but centrally under Settings → Payment Providers—this setting then applies to all online payments. The Go to Payment Provider Settings button takes you directly there. Employees need the Allowed to Configure Payment Providers (SumUp, Stripe) permission to do this.

Activate online sales

If the card displays Ready, the Activate Online Sales button appears. A Fiskaly client is created, and the cash register is registered with the tax office in accordance with §146a AO; this registration cannot be easily reversed. Confirm in the dialog box by clicking Activate Now. Activation turns on Online Sales Active; you can pause sales again at any time using this switch.

Amounts, type and validity

Under "Settings," you can define up to six "Predefined Amounts," each ranging from €1 to €1,000. "Minimum Amount" and "Maximum Amount" limit the amount guests can freely enter; all suggestions must fall within this range. For "Voucher Type," select "Multi-Purpose Voucher (MZG)" or "Single-Purpose Voucher (EZG); for EZG, a fixed "Tax Rate" of 7% or 19% is added. The "Validity" period is 1, 2, or 3 years, expiring on December 31st of the previous year. Save your changes.

Select EZG only if all redeemable services are subject to the same tax rate. If in doubt, leave the pre-selected multi-purpose voucher.

Set up online voucher sales: Servire Handbook | Servire