Settle the outstanding amount

When the guest arrives to pay, you settle their bill at the register: one receipt or several at once. Each selected receipt is paid in full. Cash, card, and your other payment methods work as usual.

Find a position

In the table plan , tap the list icon in the upper right corner and select Order List. Under Sent, each item is listed sorted by debtor, for example, Family Hofmann · Sent on… with Not yet paid, the outstanding amount and how long it has been outstanding are shown on the right. If part has already been paid or canceled, original follows with the original amount.

Settle

1. Tap on the item. The Settle screen opens, structured like the payment screen: the amount is at the top, followed by the receipts, then Payment Method and Receipt, and the button at the bottom. The amount is the sum of the selected receipts; below it, it says, for example, 2 Receipts. 2. In the Addressed to Family Hofmann card, there is one line for each receipt, for example, Receipt 6137, followed by the date and table, and on the right, the outstanding amount. The arrow on the far right expands the receipt's entries; if only one receipt is outstanding, this can also be done by tapping the line. 3. Select Payment Method and Receipt as you would when settling the bill; the same payment method is pre-selected. 4. If the guest gives a tip or pays in cash, tap the arrow next to the amount. It expands Amount Due and, if paying in cash, Received. The amount due is at least the outstanding balance; anything above that is the tip. Below the amount, it will say something like Total €37.11 + tip €2.89, including the change due if paying in cash. 5. Tap the button below, something like Pay €39.99. The amount shown in the button includes the tip.

The cash register reports Settled and issues a Settling receipt, with one line Settling Receipt … dated … for each settled receipt. It does not show VAT, as that is already included on the receipt accompanying the cover letter.

The payment methods are the same as for settling accounts, including Tap to Pay, but without vouchers or credit balances. For receipts, there are printer, QR code, and print QR code, but no email: that would be an invoice, and there is no email for payment. If Always email is selected in the settings, the POS system uses the printer; without a printer, it uses the QR code. Under receipt info, there is only With QR code, no business meal receipt.

Pay only a portion

Installment payments are not available at the till: Each selected receipt is paid in full. If the guest only wants to pay a portion, you settle the individual receipts; the remaining receipts remain on the balance. Partial payments via bank transfer are entered in the Web desk . Installments previously booked at the till remain valid and can be canceled; their receipt will still show Still Pending with the remaining balance.

Multiple receipts at once

If a debtor has multiple receipts, they are all listed on the sheet, with a message such as 2 of 3 receipts selected above them. The receipt you tapped is selected. Tapping a line selects or deselects it; the circle on the left indicates the selection. You can select all receipts at once directly in the order list: Tap … next to the item or hold it down and select, for example, Settle all (3) from the Hofmann family. All selected receipts will then appear on a single Settlement receipt. With guest management (Max plan), you can also select receipts in the guest sheet via Settlement; there, all receipts are selected.

Reprint and cancel

The same menu contains Reprint Receipt and Cancel. A cancellation reduces the amount due or removes it entirely; no money changes hands. This is only possible as long as nothing has been paid for the item. If an older installment or a bank transfer has already been posted to it, the system will display something like Installment already paid with "Please cancel the payment first." In that case, cancel the payment first; you can reverse a bank transfer in the Web desk . You can only cancel a payment completely, like any other receipt: Cancel processed receipts. After a few seconds, the receipts that have been paid will reappear under Paid. Payments from an older app version cannot be canceled at the point of sale; in that case, contact support. Both cancellations require an internet connection.