Guest credit (prepaid)
This is how you load guests with credit at the checkout, which they can then use to pay later.
With prepaid credit, a guest pays in advance and uses it to pay later, for example, regular customers or companies. You don't need to configure anything: With active guest management, you simply load credit onto a guest's profile in the POS app.
Prerequisite: Max tariff and activated guest management ( set up guest management ). Paying out credit requires the Cancel right at the checkout.
At the checkout
Guest card with credit
Assign the guest ( assign guest at checkout ) and open their guest profile. Under Balance you will see the current balance and Top up balance. Withdraw balance will only appear if there is a balance. Above this, the guest profile shows the guest's stamp cards, for example, Coffee card 7/10.
Top up your balance – Enter the amount and collect payment. The top-up is a multi-purpose voucher that is linked to this guest; the validity period is preset to 3 years (until December 31st of the third following year).
Redeem credit – When settling accounts, you deduct the credit balance of an assigned guest. The POS system needs a connection for this.
Withdraw balance – pays out the remaining balance in cash. Withdrawals cannot be cancelled.
In the Web desk and for the guest
In the guest profile, the card's Account displays the balance with its individual codes. Top-ups appear under Vouchers with the guest's name. The guest can view their balance in their guest account under My Card; they cannot top it up online.