Walk-in: Place walk-in customers
To seat guests without a reservation at a table with two tips, so that the table is occupied in the book and timeline.
If guests arrive without a reservation, you register them as walk-ins. The table is then reserved for the selected duration, and online guests will not be offered it during this time.
Prerequisite: Reservations are available in the Max plan if the Reservations module is activated in the Web desk (status Active in the header of the Reservations page). Walk-ins are only possible for today, while the restaurant is open, and during an ongoing shift – otherwise, the POS will display Start a shift first.
Step 1 of 2
Walk-in
Tap + in the top right corner and select Walk-in. Or, in the floor plan, tap an empty table and then Set as walk-in.
Step 2 of 2
seating guests
A name is optional. Set the number of people, optionally select a table and the duration; the default is the standard booking duration, approximately 1 hour 15 minutes. Tap Place.
The walk-in reservation is then listed as Placed in the book and as a bar on the timeline. The start time is always now. If no table is selected, Servire will assign an available table.