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Servire: The POS system for your hospitality business
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Set up delivery service channel

This is how you determine which menu and prices the delivery service receives, how orders are accepted, and publish the menu.

Once a delivery service is connected, in the Web desk , under Settings → Integrations → Delivery Services, click on Manage Channel on its card. The dialog has four tabs. Instructions on how to connect are in Connecting Delivery Services to the POS.

Prerequisite: Tariff Max and a connected delivery service. Users with the employee rights **Use Web desk ** and Manage Online Orders are permitted to modify, publish, and generate channel prices. No orders will be received while the card shows Setup Open.

Menu selection and item exclusions

Menu selection and item exclusions

Under Menu Selection, choose the menu items for delivery. Under ** item Exclusions**, deselect item that should not be delivered, e.g., draft beer. A checkmark next to a category selects all its item; the number indicates how many are active.

New item from the selected menus are automatically included. Changes will only reach the delivery service after you click Publish Now.

Prices

Channel prices

Step 1 of 2

Channel prices

Under Price Category, select a custom price category for the delivery service, e.g., with a surcharge for the commission. Standard Prices are the prices at checkout.

Channel prices generate

Step 2 of 2

Channel prices generate

Generate channel prices populates the selected price category from the regular prices, with a markup in percentage and rounding (No rounding, Round to 10 cents, Round up to X.90). The example shows the effect. With Overwrite existing channel prices, you replace existing prices.

If an item in a price category has no price, its normal price applies. You can create price categories under Manage Price Categories.

Orders

Order settings

Order settings

Here you control acceptance and availability.

  • Accepting Orders – Off pauses your store with the delivery service; guests cannot order there. On: Every order is booked, printed to the kitchen, and automatically accepted.

  • Synchronize availability – item that you report as sold out or deactivate are immediately unavailable to order from the delivery service and can be ordered again as soon as you release them.

You can set the preparation time that Servire reports to the delivery service under Online Orders in the page header: Set preparation time and “Busy”.

Publish

publish menu

publish menu

Click on Publish Now. A Preview will first show menus, categories, item, option groups, pricing examples, and warnings. Below this are Recently Published and the History of all publications.

Save changes first. As long as something is unsaved, the tab displays Save first, then publish and the button is locked.