Reservations at the checkout: an overview
The reservation book at reception: select layout, day and period, filter and search.
With the Reservations view, your device becomes a reception desk: You can see all of the day's reservations, create new ones, seat walk-ins, and manage the waiting list. No shift needs to be running for this – only Walk-ins and Opening a Table require one.
Prerequisite: Reservations are available in the Max plan if the Reservations module is activated in the Web desk (status Active in the header of the Reservations page). You configure reservation times, opening hours, and table layouts in the Web desk ; see Reservation Settings in the Web desk.
Turn on view
Select reservations
Tap the House icon in the top left corner, then View, and select Reservations. The device will remember your choice and will start in the reservation book from now on.
Book, timeline and spatial plan
Book – a list of all reservations and people waiting for the day. See Reading the Reservation Book.
Timeline – Tables as rows, reservations as bars. See Timeline.
Room Plan – your table plan at a specific time. See Room Plan.
On your smartphone, select the view in the second row at the top. On a tablet, the book is always on the left; on the right, you can switch between timeline and floor plan. If you tap on a reservation in the book, its card will appear on the right.
Select day and time period
Step 1 of 2
Choose day
The pill at the top shows the day, for example, Today, Sept. 30. Use the ‹ and › buttons to scroll through the days; tapping the pill opens the calendar. The book goes back to yesterday and forward as far as online booking is allowed. Older days can be found in the shift history.
Step 2 of 2
Filter time period
The pill icon next to the date only shows a time period, for example, Evening; if it's currently running, it's marked Currently Running. Using All Reservation Times in the menu, you can see the entire day again. If there's only one time period, it's displayed without any selection.
If it says Day Off (Android: Closed) at the top, the restaurant is closed on that day according to its opening hours. Tapping on the message explains why.
Filter and search
Step 1 of 2
filter
The Filter narrows down the range and sorts By Time or By Name (Android: By Time). A dot on the button indicates an active filter.
Step 2 of 2
Search
The search field (at the bottom of the screen on your smartphone) finds guests by name, phone number, email address, confirmation code, or table. You don't need to type umlauts: "muller" will also find "Müller".
You can create new entries via + in the top right corner: Reservation, Walk-in, or Waiting List. See Creating a Reservation at the Checkout.