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Servire: The POS system for your hospitality business
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Set up order terminal

Self-service via touchscreen with payment via card reader.

The ordering terminal is part of the Max tariff. Max has been announced but is not yet available for booking. Individual businesses are testing it in advance—without activation, you will not see the entry in the sidebar or this settings tab.

At the self-service kiosk, guests order from their menu, pay at the card reader, and receive a collection number. The order then proceeds like any other in the kitchen, at the till, and in the Z-report.

Requirements

  • Activation for the order terminal

  • a registered Stripe terminal card reader

  • Collection numbers must be activated, otherwise the order will not appear on the collection display.

  • an open shift in the cash register app

  • A menu with pictures, if you want to show pictures.

Furnish

  1. Open Settings → Order Terminal and enable Activate Order Terminal.

  2. Register the card reader: under Card Reader, enter the code displayed on the reader's screen, optionally add a name, then Register.

  3. Tap Select for the desired reader.

  4. Under Consumption Types, select what the customer can choose: Eat In & Take Away, Eat In Only, or Take Away Only. If only one option is available, the terminal skips this step.

  5. Select the Item Display: images and names, images only, or names only.

  6. Set the Placeholder Image for the home screen, optionally with text above it.

  7. Set the Inactivity Timeout: after this period of inactivity, any partially completed shopping cart will be discarded. The default is 60 seconds.

What the guest experiences

Start screen with Tap to order and language selection in twelve languages, selection of consumption type, the card with categories, mandatory selections and comments field, shopping cart with deposit and total amount, payment at the reader, at the end Thank you! with the collection number.

If you use the customer management system, the guest can scan their customer card or provide an email address to collect points.

If the terminal doesn't accept payment

  • “No card reader configured” — select one under Card Reader.

  • “No active shift” — start a shift in the cash register app.