Statistics settings and privacy
Daily time slots, goals, recognition via payment card and industry comparison.
You can access the settings via the gear icon at the top of the statistics. They apply to the entire operation.
Step 1 of 3
Time of day
Divide the day according to your company's operating schedule, for example, breakfast, lunch, dinner, and late evening – up to eight sections. These apply to filters, heatmaps, reports, and forecasts.
Step 2 of 3
Goals & Forecast
Sales targets per week and month, and a target for the average order value. The federal state determines the public holidays: The forecast treats a public holiday as a Sunday.
Step 3 of 3
Data protection
Card recognition and industry comparison are available starting with Solo. Only the cardholder can activate them.
Recognize guests by their payment card
To enable Servire to display regular customers and return rates, it stores an encrypted card identifier for Stripe and Zettle payments – never the card number. SumUp does not provide an identifier. Each identifier is deleted after 13 months; if you disable card recognition, Servire will delete all identifiers for your business immediately. Any objections from your guests will be recorded. By enabling card recognition, you accept an addendum to the data processing agreement; you can download the notice for guests here. If a guest objects, select Object to card recognition under Receipts → Invoices on the receipt.
Industry comparison
If you participate, the overview will show your values from the last 28 days alongside anonymous values from businesses of the same type (café, restaurant, or bar). Group values will appear once at least ten businesses are participating.
