Test print: Check connection
Use a test receipt to check if the cash register can reach the printer and if the paper width and character set are correct.
The test print option appears in the printer settings when creating and editing a document, with the message "Check connection". When creating a document, it prints using the information entered in the form, so you don't need to save first.
When editing: On iPhone or iPad, the test print will print the saved version while editing. If you have made changes, save first, reopen the printer, and then test. Android always prints with the information in the form.
Start test print
Tap on Test Print. Below it will first say Test receipt is being printed…, then Test receipt printed.
What's on the test slip
Name of your restaurant, date, time, printer and paper width setting.
A ruler and the characters per line: This is how you check the paper width.
The characters “ÄÖÜäöüß €”: You use these to check the character set.
Text on the left, center, and right: This is how you can see if anything is being cut off at the edge.
If it doesn't work
Test print failed or Printer not reachable – the printer is off, the cable is disconnected, or the address is incorrect.
The printer is on a different network – the cash register and printer are on different networks.
The registered printer address... now belongs to this device – the printer has been assigned a new address. Delete it and search for it again.
No Wi-Fi connection – the cash register is not connected to any Wi-Fi network.
Printer is currently in use (iPhone, iPad) – this device is currently printing another receipt. Please try again shortly.
A printer problem, such as empty paper or an open lid, is stated in plain text.
The test print never opens the cash drawer, is not repeated, and does not appear in the print jobs.