Read the reservation book
What guest overview, sections, status points and symbols mean in the reservation book.
The book is the daily list. At the top is the guest overview, followed by the sections in a fixed order.
Prerequisite: Reservations are available in the Max tariff if the Reservations module is activated in the Web desk (status Active in the header of the Reservations page).
Guest overview
The first map shows the day's guests and reservations. The bar below categorizes them as seated, expected, and completed. Cancellations and no-shows are not included. Date and area filters affect the figures, but search results do not.
The sections
Waiting list – Guests without a table who are waiting for a seat.
Reservations – confirmed, unconfirmed and arrived guests.
Seated – Guests who are fully or partially seated at the table.
Done – completed visits.
Removed – cancelled reservations and no-shows.
Each section header counts groups and guests. Tapping the header expands or collapses the section; Done and Removed close it.
Read one line
Point on the left – the status in color.
Number – the number of people, next to it the time.
Checkmark with time – the guest has arrived. Red "+12 min." – the guest is late today.
Symbols – Allergy, gift for an occasion, notepad for a guest request or internal note. If the reservation came from an external source, the source is indicated: Globus for online, G for Google.
Table on the right – the assigned table or No table. A red border warns of an overlap with another reservation at the same table.
Tapping the table opens the table selection, tapping the line opens the reservation card.
A waitlist row shows the desired time (or Doesn't matter), how long the guest has been waiting, and the status Waiting or Notified. More information can be found under Managing a Waitlist.