Request a correction to working hours
Report an incorrect time entry at the checkout; the management will decide via the Web desk.
Forgot to clock out or clocked in late? You don't change your hours yourself; you submit a request. Management either approves or rejects it.
Step 1 of 3
Open entry
Open My Times, tap on the entry, and then tap the Request Correction button at the bottom. This only works for completed entries.
Step 2 of 3
State time and reason
Activate Correct clock-in time or Correct clock-out time and set the date and time correctly. Enter at least 10 characters under Reason and tap the checkmark in the upper right corner.
Step 3 of 3
Follow up on application
In My Times, the Correction Requests card appears with the status Open, Approved, Rejected or Withdrawn, with the name and comment after the decision.
As long as the request is open, you can withdraw it in the entry under Correction Request by clicking Withdraw Request. Breaks cannot be requested; these are corrected directly by management.
Only one application can be pending per entry. If it is approved, Servire recalculates net pay, wages, and bonuses. Management decides on correcting time entries and processing correction applications.