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Servire: The POS system for your hospitality business
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Release and serve courses

Retrieve waiting courses, release them at a timed interval, and mark them as served.

When you submit your order, all courses are sent to the kitchen at once. Course 1 is released, while the order slips for later courses will say Waiting for release. This allows the kitchen to prepare and plate the dishes only when you request a course.

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aisles in the video
Table view of table 5: Course 1 “released 22:05” with green paper airplane (Riesling, beef carpaccio), course 2 “waiting” with hourglass (fillet of organic Simmental cheese)
Table view of table 5: Course 1 “released 22:05” with green paper airplane (Riesling, beef carpaccio), course 2 “waiting” with hourglass (fillet of organic Simmental cheese)

Read the status

  • Waiting (hourglass) – not yet retrieved.

  • Released with time (green paper airplane) – the kitchen is working on it.

  • Reordered – new stock was added after the order was placed.

  • Ready (orange bell) – the kitchen monitor signals that the course is finished.

  • served (hook) – the course is with the guest.

Access gear

Can be served

Step 1 of 2

Can be served

Tap … in the row of the waiting course. The menu offers Ready to Serve and Release at a Time. Tap Ready to Serve. For a course that has been sent, this takes effect immediately; the kitchen receives a retrieval slip.

Or time-controlled

Step 2 of 2

Or time-controlled

Under Timed Release, you select 3, 5, 10, 15, or 20 minutes. The gear countdown begins; Cancel Timer in the same menu stops it. If a gear hasn't been sent yet, the countdown starts again with Send.

The scheduled release applies to the table: it will still occur even if your device is switched off in the meantime, and the receipt will only be printed once. If you accidentally released a course that hasn't yet been sent, you can undo this using Wait for Release in the course menu.

Mark as served

In the menu of an approved course, tap Mark as served. This takes effect immediately, without submitting or creating a receipt, and the course will show served with the time.

Usually, this happens automatically: A course is considered served as soon as you request the next one, the kitchen serves it, or the bill is settled. Only the last course remains released without a kitchen monitor until the bill is paid.

The kitchen monitor only signals "ready" and "served" if "Record course times**" is enabled in its settings: Kitchen Monitor Settings. A finished course is indicated by an orange bell icon on the table in the table plan .