Set up birthday email
Here's how to automatically send guests a personalized email on their birthday.
The birthday email automatically congratulates your guests. You can set it up in the Web desk under Guests → Gear icon in the Birthday Email section.
Prerequisite: Guest management is part of the Max plan ( change plan ) and must be activated ( set up guest management ). The Guests area must be opened by the owner and all users with the rights **use Web desk ** and manage guests. The email will only be sent to guests with a registered birthday who have confirmed their newsletter subscription ( newsletter registration and consent ).
Turn on birthday email
Enable Send birthday email. Below, you'll see how many guests the email is currently reaching. Enter Subject and Message, replacing {First name} with the actual first name. Click Save to apply.
The fields
Send birthday email – On their birthday at 9 am, guests automatically receive an email once a year.
Subject, Message – your text. If you leave a field blank, the default text in the guest's language will be used.
Preview – shows the email as guests receive it.
Test email to me – sends the email to your own account address, never to guests. After too many test emails, this function is disabled for one hour.
Guests with a birthday on February 29th will receive the email on February 28th in non-leap years. Guests with undeliverable addresses or who have opted out of receiving advertising will be skipped.
A small gift in the message, e.g., "your dessert is on the house today," will bring guests to celebrate with you.