Payment service provider in the POS app
What the cards show under Settings → Payment service providers and what you configure there for each device.
In the POS app, open Settings → Payment Providers. A card is displayed here for each provider your restaurant has connected. All devices will automatically establish the connection.
Prerequisite: You connect and disconnect providers in the Web desk: Connect payment providers. You do not log in to the provider in the POS app.
If no provider is connected yet, it will say No payment service providers configured yet with the instruction to connect the provider in the Web desk .
A provider's card
Status in the upper right corner: Active, Setup open, Access expired, or Error. If access has expired, a red message will appear with Open web dashboard. Then reconnect the provider in the Web desk .
Yellow alert: The merchant is connected, but the appropriate payment method is missing at checkout. Therefore, no card can be charged. Add the payment method in the Web desk . This message only appears during a current shift.
Account Info: for viewing only, such as Merchant Code at SumUp or Stripe Account.
Tap to Pay (on iPhone): Accept cards directly on this device: Card payment directly on the device (Tap to Pay).
Permissions: Bluetooth access and Location access with Allowed, Denied, or Not requested. If something is missing, tap Grant permission or Go to device settings.
Card Reader: Which reader does this device use? Register and remove card readers.
The i button in the upper right corner opens the Notes. There you will find a short explanation for each section of the maps.
Tap to Pay: Permissions and the selected card reader apply per device. When settling accounts, your team doesn't select a provider, but rather a payment method: Pay by card.