Cash register audit: What to do when the auditor comes
What the auditor wants to see and where you can find it in the Web desk and the POS app.
A tax auditor can come unannounced and inspect your cash register; this is called a cash register audit. Here's what you need to show them and where to find it in the Web desk and the cash register app.
Prerequisite: TSE and exports are available starting with the Solo plan. You retrieve the exports via the Web desk, not the POS app, and for this you need the right to manage settings.
When the examiner is there
Ask to see their employee ID before you show them the cash register or any documents.
Call the boss and, if you like, the tax advisor. The auditor doesn't have to wait.
The auditor may request that you count the money in the cash register. Here's how to do it occasionally: Counting the cash register occasionally.
The auditor determines the time period to be audited. You extract the exports precisely for this period.
Where you can find what in Servire
DSFinV-K export: Web desk Settings → TSE → DSFinV-K Exports → Export, select the time period, Create export, then load the ZIP file. More information: Downloading TSE and DSFinV-K exports.
TSE Export (TAR): Settings → TSE → TSE Exports → Export.
Serial numbers of cash register and TSE: Card ** TSE** under Settings → TSE, as Client Serial Number and Certificate Serial Number.
TSE failures: Settings → TSE → TSE failures, as PDF or CSV: Track TSE failures.
Z-reports: Web desk Receipts → Z-reports, in the POS app Overview → POS shifts.
Cash book: Web desk Receipts → Cash book, as a PDF or DATEV file.
Cancellations: Statistics → Control shows them by reason, time and person.
Cash register notification: Settings → TSE → Cash register registration shows the transmission; confirmation is available as a PDF: Register your cash register with the tax office.
Changes to items and prices: Menu → ⋯ → Change Log: Change Log.
Procedure documentation: You can find the Servire section at servire.de/gobd; it is also included with every shipment sent via Send to tax advisor. You write the section about your company yourself.
Instructions: This manual. Save the item you are working with as a PDF, including the date, because the online manual changes.
Prepare a list of the documents and show your team where they are located and who can access the exported data. The guide to cash register audits explains everything that is required.
You are responsible for the accuracy of your cash records. If in doubt, consult your tax advisor.